Experian Marketing Services opt-out
consumerprivacy.experian.com How to remove yourself from Experian Marketing Services
Opt out of Experian's marketing data use at consumerprivacy.experian.com, by emailing optout@experian.com, or by phone on 1-833-210-4615. Experian says state privacy opt-out requests don't need identity verification. Credit-offer mail is a separate opt-out.
View all 506 brokers- Opt-out page
- consumerprivacy.experian.com
- Method
- Online form
- Privacy email
- optout@experian.com
- What you need
- Email address
- Time to remove
- About 17 days
- Last updated
How to opt out of Experian Marketing Services
- 1
Open Experian's privacy choice page
Go to consumerprivacy.experian.com and choose the opt-out you want.
- 2
Pick the right opt-out
Opting out of targeted advertising stops ads built from Experian's marketing data. State privacy rights requests (opt out of sale or sharing) are made online, by mail or by email.
- 3
Or use email or phone
Email optout@experian.com, or call 1-833-210-4615 for state privacy requests.
- 4
Handle prescreened credit offers separately
Experian runs OptOutPrescreen.com with the other credit bureaus. Calling 888-567-8688 pauses offers for five years or opts you out permanently.
Watch out for
- Experian says opting out doesn't remove data it has already shared with third parties.
- Online opt-outs based on cookies and the DAA tool expire, and Experian says you renew them every five years on each device.
- Mail and marketing lists from other companies, such as DMA members, need their own opt-outs. DMAchoice.org handles DMA members and charges a fee for a 10-year removal.
What Experian Marketing Services holds about you
- Full name and aliases
- Current address
- Phone numbers
- Email addresses
- Age and date of birth
- Employment and education
- Income and purchase data
What Experian Marketing Services is known to collect, not a check of your listing.
Does it come back?
Experian says opt-outs based on cookies or the DAA tool expire and have to be renewed every five years on each device.
Your rights
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
Canada: PIPEDA. You can withdraw your consent to a company using your personal information and ask it to correct what it holds. If it doesn't respond, you can complain to the Office of the Privacy Commissioner of Canada.
United Kingdom: UK GDPR. You can ask any company to erase your personal data and to stop using it for direct marketing. It has one month to respond. If it doesn't, you can complain to the ICO.
European Union: GDPR. You have the right to have your personal data erased and to object to its use for direct marketing. Companies must respond within one month, and you can complain to your national data protection authority if they don't.
Australia: Privacy Act. You can tell a company to stop using your information for direct marketing and ask it to correct what it holds. If it doesn't act, you can complain to the OAIC.
General information, not legal advice.
Frequently asked
Does opting out of Experian marketing affect my credit report?
No. Marketing data opt-outs are separate from your credit report, and prescreened credit offers are a separate opt-out via OptOutPrescreen.com.
Do I need to prove who I am?
Experian says U.S. state privacy opt-out requests don't require identity verification.
How long does Experian take to respond?
Experian reported to California that it responded to deletion requests in a median of 1 day in 2024. The company didn't state a time on the pages that load.
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match the Experian Marketing Services opt-out, tell us and we'll re-check it.
