Ekata opt-out
mastercard.us How to remove yourself from Ekata
Ekata is part of Mastercard, and privacy requests go through Mastercard's My Data portal. You can also email ekataprivacyanddataprotection@mastercard.com or call +1 (855) 927-1072.
View all 506 brokers- Opt-out page
- mastercard.us
- Method
- Online form
- Privacy email
- ekataprivacyanddataprotection@mastercard.com
- What you need
- Email address
- Time to remove
- About 14 days
- Last updated
How to opt out of Ekata
- 1
Open the My Data request page
Ekata's privacy notice sits under Mastercard Identity, and US state residents can send requests through Mastercard's My Data portal.
- 2
Submit your request
Use the portal's identity solutions request to ask for deletion or to opt out of sale or sharing.
- 3
Email if you'd rather not use the portal
Write to ekataprivacyanddataprotection@mastercard.com. The same address is listed for EU requests.
- 4
Phone
State residents can also call +1 (855) 927-1072.
Watch out for
- Older Ekata pages list a different address, euprivacy@ekata.com. Mastercard's current notice lists the Mastercard address above.
What Ekata holds about you
- Full name and aliases
- Current address
- Phone numbers
- Email addresses
- Age and date of birth
- Employment and education
What Ekata is known to collect, not a check of your listing.
Does it come back?
Ekata doesn't publish a relisting policy.
Your rights
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
European Union: GDPR. You have the right to have your personal data erased and to object to its use for direct marketing. Companies must respond within one month, and you can complain to your national data protection authority if they don't.
General information, not legal advice.
Frequently asked
Is Ekata the same as Mastercard?
Ekata is a Mastercard company. The Mastercard Identity privacy notice, effective January 23, 2026, covers it.
Who can use the My Data portal?
Mastercard's notice lists the portal as a route alongside email and phone for state residents in the US.
Which address do I email?
ekataprivacyanddataprotection@mastercard.com, the address Mastercard's Ekata privacy notice lists, and the same one it gives EU residents.
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match the Ekata opt-out, tell us and we'll re-check it.
