How to remove yourself from National Tenancy Database
The National Tenancy Database will email you a free copy of your own residential report within 10 days of verifying your ID. Request it through its contact page. Its page covers getting the report, not deleting a listing.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect National Tenancy Database to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- tenancydatabase.com.au
- Method
- Online form
- What you need
- Photo ID
- Cost
- Free
- Last updated
National Tenancy Database doesn't say how long removal takes. Under California law, a business has 45 days to act on a deletion request (15 business days for an opt-out of sale).
How to opt out of National Tenancy Database
- 1
Ask for your report
Use the contact page and put the request in the Comments section of the enquiry form.
- 2
Verify your identity
The database checks your ID credentials before it sends anything.
- 3
Read what's listed
Your report arrives by email within 10 days of successful verification. If you need it sooner, tenancycheck.com.au sells a faster copy for $38.50 including GST, paid by credit card.
Watch out for
- The contact page is for obtaining your report. It doesn't describe a removal process, so use the report to see what's listed first.
- The site notes that Veda is now Equifax. Equifax's privacy policy lists the National Tenancy Database among its services.
Sources checked: tenancydatabase.com.au
Last verified against the official page:
What National Tenancy Database holds about you
- Full name and aliases
- Address history
What National Tenancy Database is known to collect, not a check of your listing.
Does it come back?
The National Tenancy Database doesn't publish a relisting policy on its contact page.
Your rights
Australia: Privacy Act. You can tell a company to stop using your information for direct marketing and ask it to correct what it holds. If it doesn't act, you can complain to the OAIC. Read the full guide.
General information, not legal advice.
Frequently asked
Is it free to see my National Tenancy Database report?
Yes. The free copy comes by email within 10 days of ID verification. A paid, faster copy is available through tenancycheck.com.au.
Can I remove a listing?
The contact page covers report requests only. Get your report first, then raise any error with the database.
Who runs it?
The site says Veda is now Equifax.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the National Tenancy Database opt-out, tell us and we'll re-check it.
