Equifax UK opt-out
equifax.co.uk How to remove yourself from Equifax UK
Equifax UK holds credit reference data, and the route to ask about it is its data protection team. Email UKDPO@equifax.com or write to its Leicester service centre. Its shared notice names rights to get a copy and to have errors corrected, plus a right to object.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect Equifax UK to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- equifax.co.uk
- Method
- Email, Online form, Phone, Mail or fax
- Privacy email
- UKDPO@equifax.com
- Cost
- Free
- Last updated
Equifax UK doesn't say how long removal takes. Under California law, a business has 45 days to act on a deletion request (15 business days for an opt-out of sale).
How to opt out of Equifax UK
- 1
Decide what you're asking for
Equifax's notice lists rights to a copy of your data, to correct it, and to object to its use. Say which one in your first message.
- 2
Contact Equifax
Email UKDPO@equifax.com. The contact page works too. So do the phone lines, 0333 321 4043 or 0800 014 2955. Post goes to Equifax Limited at PO Box 10036 in Leicester (LE3 4FS).
- 3
Name the data and the request
Give your name and old addresses so Equifax can find your file. Then say exactly what you want changed or stopped.
- 4
Take it to the ICO if needed
If you're unhappy with the reply, the notice points to the Information Commissioner's Office.
Watch out for
- Equifax is one of three UK credit reference agencies, alongside Experian and TransUnion. A request to one doesn't reach the others.
- Files differ. Not every lender reports to all three.
- Equifax says it also uses data for marketing-related purposes. Its shared notice points to separate privacy notices for those uses.
Sources checked: equifax.co.uk
Last verified against the official page:
What Equifax UK holds about you
- Full name and aliases
- Current address
- Address history
What Equifax UK is known to collect, not a check of your listing.
Does it come back?
Equifax doesn't publish a relisting policy in its credit reference notice.
Your rights
UK GDPR and the Data Protection Act 2018 apply. Equifax's notice sets out rights to a copy of your data and to correction, plus a right to object. Complaints go to the ICO.
United Kingdom: UK GDPR. You can ask any company to erase your personal data and to stop using it for direct marketing. It has one month to respond. If it doesn't, you can complain to the ICO. Read the full guide.
General information, not legal advice.
Frequently asked
Can I get my Equifax UK file deleted?
The shared credit reference notice lists a right to object and to ask for correction. For deletion, ask Equifax directly and give your reason.
Who do I write to at Equifax UK?
Its data protection team, at UKDPO@equifax.com. The postal address is PO Box 10036, Leicester, LE3 4FS.
Do the three credit reference agencies share my requests?
No. Each is a separate controller of the data it holds, so you contact each one.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the Equifax UK opt-out, tell us and we'll re-check it.
