Billtrust opt-out
billtrust.com How to remove yourself from Billtrust
Also known as BTRS Holdings Inc, Factor Systems, LLC
Billtrust is business payments and credit software, not a people-search site. Its California registry entry says sole proprietors can opt out of sale through a Do Not Sell form and ask for deletion through the contacts in its privacy policy.
View all 506 brokers- Opt-out page
- billtrust.com
- Method
- Online form, Email, Phone
- Privacy email
- privacy@billtrust.com
- Last updated
How to opt out of Billtrust
- 1
Open the privacy policy
Go to billtrust.com/legal/privacy-policy. It is the page that points to Billtrust's privacy request routes.
- 2
Use the Do Not Sell My Information link
The registry says a sole proprietor whose information is sold in Billtrust's credit application or credit management products can opt out with a form. The link is in the site footer as 'Do Not Sell My Information'.
- 3
Ask for deletion through the contact details
The registry points deletion requests to the contact section of the privacy policy. The email in the registry is privacy@billtrust.com, and the policy lists phone 1-888-580-2455.
- 4
Keep your confirmation
Save the confirmation or reply for your records.
Watch out for
- Billtrust says its notice does not cover data it handles for its customers as a service provider, such as in its collections and cash application products. For that data, contact the business that uses Billtrust.
- The opt-out described in the registry covers sole proprietors in the credit products, not everyone.
Does it come back?
Billtrust doesn't publish a relisting policy.
Your rights
Billtrust is on California's data broker registry, so California residents can use CCPA rights. The company also lists UK and EU markets.
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
United Kingdom: UK GDPR. You can ask any company to erase your personal data and to stop using it for direct marketing. It has one month to respond. If it doesn't, you can complain to the ICO.
European Union: GDPR. You have the right to have your personal data erased and to object to its use for direct marketing. Companies must respond within one month, and you can complain to your national data protection authority if they don't.
General information, not legal advice.
Frequently asked
Is Billtrust a data broker?
It is B2B software that also appears in California's data broker registry because of its credit products.
Who can use the Do Not Sell form?
The registry describes it for sole proprietors whose personal information is sold in Billtrust's credit application or credit management products.
What if my data is held for a Billtrust customer?
Billtrust's notice says it doesn't apply when it acts as a processor for customers, so the request goes to that customer.
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match the Billtrust opt-out, tell us and we'll re-check it.
