Equifax opt-out
equifax.com How to remove yourself from Equifax
Equifax won't remove you from its credit file, but you can opt out of the sale and sharing of your personal information. Use the Privacy Preference Center at equifax.com/personal/my-privacy, call 1-866-295-6801 or write to Equifax. It's free.
View all 506 brokers- Opt-out page
- equifax.com
- Method
- Online form
- Privacy email
- usprivacy@equifax.com
- What you need
- Email address
- Time to remove
- About 45 days
- Last updated
How to opt out of Equifax
- 1
Open the Privacy Preference Center
Go to equifax.com/personal/my-privacy and choose the option to opt out of the sale and sharing of your personal information.
- 2
Complete the request form
Equifax says you'll need to give personal information so it can complete the request, and it may ask for details such as name, address or email to verify who you are.
- 3
Or call
Call 1-866-295-6801. Equifax lists hours as 9 A.M. to 9 P.M. ET Monday to Friday and 9 A.M. to 6 P.M. ET weekends, excluding holidays.
- 4
Or write
Mail the request to Equifax Information Services LLC, P.O. Box 740041, Atlanta, GA 30348.
Watch out for
- Opting out doesn't change your credit report. Equifax says credit report information is retained and can be shared as the Fair Credit Reporting Act permits.
- Prescreened credit offers are a separate opt-out: Equifax points to optoutprescreen.com or 1-888-567-8688.
- A request from an authorized agent needs the consumer's signed written permission.
What Equifax holds about you
- Full name and aliases
- Current address
- Phone numbers
- Age and date of birth
- Employment and education
- Income and purchase data
What Equifax is known to collect, not a check of your listing.
Does it come back?
Equifax doesn't say whether the opt-out expires, so check the privacy center now and then.
Your rights
California residents can send one deletion request to every registered data broker through DROP at privacy.ca.gov/drop. Equifax says it checks DROP at least every 45 days. To appeal a response, use the Privacy Contact Form or write to the Chief Privacy Officer, Equifax Inc., 1550 Peachtree Street NW, Atlanta, GA 30309.
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
Canada: PIPEDA. You can withdraw your consent to a company using your personal information and ask it to correct what it holds. If it doesn't respond, you can complain to the Office of the Privacy Commissioner of Canada.
European Union: GDPR. You have the right to have your personal data erased and to object to its use for direct marketing. Companies must respond within one month, and you can complain to your national data protection authority if they don't.
United Kingdom: UK GDPR. You can ask any company to erase your personal data and to stop using it for direct marketing. It has one month to respond. If it doesn't, you can complain to the ICO.
Australia: Privacy Act. You can tell a company to stop using your information for direct marketing and ask it to correct what it holds. If it doesn't act, you can complain to the OAIC.
General information, not legal advice.
Frequently asked
Does opting out remove me from my credit report?
No. Equifax says opting out doesn't change your credit report.
Does it cost anything?
No. Equifax says privacy requests are free.
How do I stop prescreened credit offers?
That's a separate opt-out. Equifax directs people to optoutprescreen.com or 1-888-567-8688.
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match the Equifax opt-out, tell us and we'll re-check it.
