411.ca opt-out
411.ca How to remove yourself from 411.ca
411.ca's privacy policy names a Privacy Officer as the contact for questions about your personal information: privacy@411.ca, or by post to 1500 Don Mills Rd, Suite 600, Toronto, ON M3B 3K4. The policy publishes no self-serve listing removal form.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect 411.ca to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- 411.ca
- Method
- Email, Mail
- Privacy email
- privacy@411.ca
- What you need
- Email address
- Cost
- Free
- Last updated
411.ca doesn't say how long removal takes. Under California law, a business has 45 days to act on a deletion request (15 business days for an opt-out of sale).
How to opt out of 411.ca
- 1
Read the privacy policy
The policy at 411.ca/privacy-policy is where 411.ca describes how it handles personal information and who handles requests.
- 2
Email the Privacy Officer
Write to privacy@411.ca. Give your name, the address or phone number as it appears on 411.ca, and say plainly that you want the listing removed.
- 3
Or write by post
The Privacy Officer's postal address is 1500 Don Mills Rd, Suite 600, Toronto, ON M3B 3K4.
Watch out for
- The policy offers no listing-removal form. It describes contacting the Privacy Officer for withdrawing consent and for deleting an account.
- If you made an account, deleting it is also a request to the Privacy Officer, and 411.ca says deleted information can persist in backup copies for up to 1 year.
- Reviews and public content you posted may remain viewable if others copied or stored it.
Sources checked: 411.ca
Last verified against the official page:
What 411.ca holds about you
- Full name and aliases
- Current address
- Phone numbers
What 411.ca is known to collect, not a check of your listing.
Does it come back?
411.ca doesn't publish a relisting policy. It says removed and deleted information may persist in backups for up to 1 year. Search for yourself again a few weeks after your request.
Your rights
Canada: PIPEDA. You can withdraw your consent to a company using your personal information and ask it to correct what it holds. If it doesn't respond, you can complain to the Office of the Privacy Commissioner of Canada. Read the full guide.
General information, not legal advice.
Frequently asked
Who handles removal requests at 411.ca?
The Privacy Officer, at privacy@411.ca or 1500 Don Mills Rd, Suite 600, Toronto, ON M3B 3K4.
How do I delete my 411.ca account?
Contact the Privacy Officer. The policy says deleting an account removes it permanently, though copies may remain elsewhere if shared.
Are my reviews removed too?
411.ca says contributions such as reviews are public. Ask the Privacy Officer about them specifically.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the 411.ca opt-out, tell us and we'll re-check it.
What changed
- Removed the fax option: 411.ca lists only an email and a postal address for its Privacy Officer.
