Canada Post opt-out
canadapost-postescanada.ca How to remove yourself from Canada Post
Submit Canada Post's online database opt-out form, or call 1-800-267-1177, to come off the lists it rents to advertisers. It can take up to 10 business days. It covers your current address only.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect Canada Post to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- canadapost-postescanada.ca
- Method
- Online form, Phone
- What you need
- Phone number
- Cost
- Free
- Last updated
Canada Post doesn't say how long removal takes. Under California law, a business has 45 days to act on a deletion request (15 business days for an opt-out of sale).
How to opt out of Canada Post
- 1
Remove yourself from the Canada Post database
Use the online form linked from Canada Post's advertising mail page, or phone 1-800-267-1177.
- 2
Put a note on your mailbox
For unaddressed flyers, menus and coupons, a note on your mailbox is enough. Put it where the delivery agent can see it, or on the inside lip of a community mailbox. Still getting them a few weeks later? Open a support ticket.
- 3
Contact the senders directly
Canada Post's list covers only mail built from its own lists. Charities, businesses and third-party list owners have their own, so ask each one to take you off.
- 4
Ask the marketing associations
Canada Post also points to the Canadian Marketing Association, and to the Direct Marketing Association for mail from US organizations. Member businesses commit not to mail people on their lists.
- 5
Resubmit after you move
The opt-out covers only your current address.
Watch out for
- Canada Post must deliver addressed mail, including addressed advertising, to the address on the envelope. An opt-out cuts the volume. It doesn't end it.
- Allow up to 10 business days. Campaigns already running can still reach you for up to 90 days.
- Government mailings, election material and community newspapers without commercial inserts keep coming.
- Lists held by individual businesses and charities aren't touched by the Canada Post form.
Sources checked: canadapost-postescanada.ca
Last verified against the official page:
What Canada Post holds about you
- Full name and aliases
- Current address
What Canada Post is known to collect, not a check of your listing.
Does it come back?
Canada Post says the opt-out applies only to your current address, so after a move you resubmit the form or call again. Its lists start from postal code information and are expanded with public telephone directories and consent-based surveys.
Your rights
Canada: PIPEDA. You can withdraw your consent to a company using your personal information and ask it to correct what it holds. If it doesn't respond, you can complain to the Office of the Privacy Commissioner of Canada. Read the full guide.
General information, not legal advice.
Frequently asked
Does Canada Post sell my name and address?
Canada Post rents address lists to businesses. They can include consumer and business names, built from postal code data, public phone directories and consent-based surveys.
How do I stop flyers?
Put a note on your mailbox. That stops unaddressed advertising mail, but community newspapers, government mailings and addressed mail still arrive.
How long does the opt-out take?
Up to 10 business days. Canada Post says you may still receive addressed advertising up to 90 days later for ongoing campaigns.
Do I need to repeat it when I move?
Yes. Canada Post says the removal applies only to your current address.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the Canada Post opt-out, tell us and we'll re-check it.
