How to remove yourself from Zumper, Inc.
Also known as PadMapper
Zumper is a rental marketplace, and its policy says it may sell some personal information to marketing partners and advertisers. The policy gives privacy@zumper.com as its privacy contact, so email there to ask for deletion or to opt out of the sale.
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- Privacy email
- privacy@zumper.com
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How to opt out of Zumper, Inc.
- 1
Read the Zumper privacy policy
The policy says what it collects from tenants and landlords and which data it may sell to marketing partners.
- 2
Email your request
Write to privacy@zumper.com from the address on your Zumper account, or the one you used to enquire about a listing. Ask to delete your personal information and to opt out of any sale.
- 3
Name the sites
Zumper's policy also covers its subsidiary PadMapper, so mention both names.
Watch out for
- Rental applications and background checks run for landlords may be kept by the landlord or screening company even after Zumper deletes its copy.
What Zumper, Inc. holds about you
- Full name and aliases
- Email addresses
- Phone numbers
- Employment and education
What Zumper, Inc. is known to collect, not a check of your listing.
Does it come back?
Zumper doesn't publish a relisting policy.
Your rights
The policy describes rights to notice of collection, whether information is sold or shared, and how to opt out of it.
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
Canada: PIPEDA. You can withdraw your consent to a company using your personal information and ask it to correct what it holds. If it doesn't respond, you can complain to the Office of the Privacy Commissioner of Canada.
General information, not legal advice.
Frequently asked
Does Zumper sell my data?
Its policy says it may sell certain personal information to marketing partners and advertisers, as specified in the policy.
What does Zumper use my information for?
The policy says it connects tenants to landlords, verifies background information for landlords, processes rental applications and improves the website.
Is PadMapper covered?
Zumper's policy names PadMapper as a related brand, so ask for both in the same email.
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match the Zumper, Inc. opt-out, tell us and we'll re-check it.