411.info opt-out
411.info How to remove yourself from 411.info
411.info's help page sends residential removals to its automated record removal system, which costs $2.95. It builds its directory from third-party phone listings, so it doesn't edit individual listings by hand.
On average, Serus sends about 184 removal requests per person, 89% of them to data brokers, so expect 411.info to be one of many.
Reviewed by Anthon Wansland
Head of Product & Co-Founder
Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.
- Opt-out page
- 411.info
- Method
- Online form
- What you need
- Listing URL
- Cost
- $2.95 (stated on its help page)
- Last updated
411.info doesn't say how long removal takes. Under California law, a business has 45 days to act on a deletion request (15 business days for an opt-out of sale).
How to opt out of 411.info
- 1
Open the help page
Go to 411.info/help and find the entry "How do I remove my personal listing from the 411.info directory?"
- 2
Use the automated removal link
Follow the "Manage / Remove Your Listing" link in that answer and read the instructions on the page before you submit.
- 3
Pay the fee
411.info states a small fee of $2.95 for removing a listing.
- 4
Also contact your phone provider if your number is non-published
411.info says a non-published number that shows up online may have been published by mistake, and tells you to contact your local telephone provider too.
Watch out for
- 411.info charges $2.95 to remove a residential listing.
- The site says it can't modify listings, because it receives data from third parties, so changes at the source go through your phone provider.
- Non-published records, cell phone records, apartment numbers and email addresses are not displayed, according to the help page.
Sources checked: ca.411.info, 411.info
Last verified against the official page:
What 411.info holds about you
- Full name and aliases
- Current address
- Phone numbers
What 411.info is known to collect, not a check of your listing.
Does it come back?
411.info doesn't publish a relisting policy. Its help page says phone companies refresh listings once a year and it publishes customer updates through the year, so a record can reappear if your provider supplies it again.
Your rights
Canada: PIPEDA. You can withdraw your consent to a company using your personal information and ask it to correct what it holds. If it doesn't respond, you can complain to the Office of the Privacy Commissioner of Canada. Read the full guide.
General information, not legal advice.
Frequently asked
Does 411.info charge for removal?
Yes. Its help page states a small fee of $2.95 to remove a listing.
Why am I listed if my number is unlisted?
411.info says a non-published number shown online may have been published by mistake, and to contact your local telephone provider as well as using the removal system.
Can I edit my listing on 411.info?
No. The help page says it receives data from third parties and can't modify or add personal listings.
Where does 411.info get its data?
From publicly available local telephone records for published listings, according to the help page.
Related guide How to delete yourself and your information from the internet 
Something changed? If these steps no longer match the 411.info opt-out, tell us and we'll re-check it.
What changed
- The cost now shows the $2.95 fee 411.info charges to remove a listing.
