How to remove yourself from C.L.U.E.
C.L.U.E. is the claims history report that LexisNexis sells to insurers. The opt-out page at optout.lexisnexis.com takes requests online, by printed mail-in form or by phone at 1-888-497-0011, but it covers direct marketing, prescreen lists and safety suppression, not the insurance report itself.
View all 506 brokers- Opt-out page
- optout.lexisnexis.com
- Method
- Online form
- Time to remove
- About 3 days
- Last updated
How to opt out of C.L.U.E.
- 1
Decide which opt-out you need
The LexisNexis page splits requests into three: removal from firm-offer (prescreen) credit and insurance lists, removal from direct marketing services, and suppression of your details for safety reasons. Pick the one that matches what you want gone.
- 2
Choose online, mail or phone
The page offers an online form (it recommends this one), a printable form you mail back, and a support line at 1-888-497-0011.
- 3
Submit the request
Click Request Opt-Out/Opt-In and fill in the form. For a safety suppression, attach documentation: a protective order or police report for a private individual, or proof of your role if you're a judge, law enforcement officer or public official.
- 4
Cover the other credit-bureau lists too
A LexisNexis prescreen opt-out doesn't touch Equifax, TransUnion or Experian lists. To drop off those, call 1-888-567-8688.
Watch out for
- The C.L.U.E. report is regulated by the Fair Credit Reporting Act, and LexisNexis says it generally doesn't suppress details from products regulated by that law.
- Opting out of LexisNexis direct marketing doesn't stop other marketing companies from using your details.
- clue.com is an unrelated consulting firm. Requests go through the LexisNexis page, not that site.
What C.L.U.E. holds about you
- Full name and aliases
- Current address
- Vehicle records
- Age and date of birth
What C.L.U.E. is known to collect, not a check of your listing.
Does it come back?
LexisNexis doesn't publish a relisting policy for opt-outs on this page.
Your rights
LexisNexis points to its privacy page for state-law opt-outs and security freezes, and gives a separate route for covered persons under Daniel's Law (888 497 0011).
California: CCPA. If you live in California, the CCPA lets you ask a business to delete the personal information it holds about you and to stop selling or sharing it. Businesses generally have 45 days to respond.
California: the Delete Act. Data brokers that hold information on Californians must register with the state. California residents can use DROP, the state's Delete Request and Opt-out Platform, to send one deletion request to every registered broker at once.
Other US states. Virginia, Colorado, Connecticut, Texas, Oregon and a growing list of other states give residents a similar right to delete. Vermont, Texas and Oregon also make data brokers register with the state. Where no state law applies, the broker's own opt-out above still works for most people.
General information, not legal advice.
Frequently asked
Does opting out remove my C.L.U.E. report?
Not through this page. The options cover prescreen lists, direct marketing and safety suppression, and LexisNexis says it generally doesn't suppress information from FCRA-regulated products.
Can I opt out by phone?
Yes. The support line is 1-888-497-0011.
Who qualifies for a safety suppression?
Judges, law enforcement officers and public officials with documentation of their role, and private individuals at risk who send a protective order, police report or similar proof.
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match the C.L.U.E. opt-out, tell us and we'll re-check it.
