How to stop insurance spam calls
Hang up and don't press any number. Block the caller with your carrier's tools or a call-blocking app, check any insurer claim using the number on your statement, and report the call at ReportFraud.ftc.gov or DoNotCall.gov.
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- consumer.ftc.gov
- Type
- Spam calls, texts and email
- Last updated
Step by step
- 1
Hang up and don't call back
If it's an illegal robocall, the FTC says to hang up. Don't press a number to speak to someone or be removed from a list, since that can bring more calls.
- 2
Don't trust the number on screen
The FCC warns that scammers can fake caller ID, so be cautious even when a number looks real.
- 3
Verify with your insurer
If the caller says they're from your insurer, hang up and call the number on your account statement or the company's website.
- 4
Turn on call blocking
The FTC says call blocking and call labeling are the best defense against unwanted calls. Check your carrier's tools and the call-blocking settings on your phone.
- 5
Report it
Report scam calls at ReportFraud.ftc.gov and illegal robocalls at DoNotCall.gov. The FCC also takes complaints at fcc.gov/complaints.
Watch out for
- Auto warranty and insurance renewal calls often pose as a dealer, manufacturer or insurer and claim your coverage is about to lapse.
- Being on the Do Not Call Registry won't stop scammers from making illegal calls.
- Offers of free health screenings or gifts are a common opener for health insurance scams.
- Sharing your details on a web form can lead to telemarketing calls the FTC describes as unwanted and unlawful.
Other ways to do it
- 1
Add your number to the Do Not Call Registry
Register at DoNotCall.gov. It helps against legal telemarketers, not scammers.
What stays out there
Blocking stops one number. Callers find you again because your phone number, name and age sit on lead lists and on people-search sites that show them for free. Until those listings are gone, new numbers keep reaching you.
Serus finds where your details are listed and removes them.
Frequently asked
Why do I get so many insurance calls?
Your number is likely on lead lists, and form submissions online can pass it on. The FTC has warned that sharing your info online can lead to unwanted telemarketing calls.
Does the Do Not Call Registry stop insurance spam?
It helps with legitimate telemarketers. The FTC says it won't stop scammers.
Should I press 1 to be removed?
No. The FTC advises not pressing any number on a suspected illegal robocall.
Where do I report insurance spam calls?
At ReportFraud.ftc.gov, DoNotCall.gov for illegal robocalls, or fcc.gov/complaints.
Sources
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