Airtasker airtasker.com

How to delete your Airtasker account

In the Airtasker app, tap the account icon, open Personal Information and choose the delete option. On the website, use the account icon, then Settings. Deletion is permanent and can take up to 30 days. To pause instead, deactivate.

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Delete an account
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Step by step

  1. 1

    Finish or cancel your active tasks

    Airtasker asks you to have no active tasks before you deactivate, so sort out open tasks first. Do the same before you ask for deletion.

  2. 2

    Open your account menu

    In the app, tap the account icon. On the website, click the account icon.

  3. 3

    Go to your personal details or settings

    In the app, open Personal Information. On the web, open Settings. Airtasker's two help pages disagree on the tab (Profile on one, Account on the other), so check both if you don't see the delete option.

  4. 4

    Choose the delete option and confirm

    Airtasker warns that the request is permanent and can't be reversed. You can't reopen the account or reuse the same email address.

  5. 5

    Wait for the request to finish

    Airtasker says it may take up to 30 days to finalise your deletion request.

Watch out for

  • Deletion can't be reversed, and the email address can't be used for a new Airtasker account afterwards.
  • Deactivating is not deleting. Your account still exists and comes back when you log in.
  • Airtasker's help pages give different timelines (up to 30 days on one, 2 to 5 business days on another), so allow the longer one.
  • Airtasker has a help page on accessing your data. Use it before you delete if you want a copy of what the account holds.

Other ways to do it

  1. 1

    Ask support to delete it

    Airtasker's help center says you can also send the request through its support form. Choose Request to delete my account as the reason and include the email address on the account.

  2. 2

    Deactivate instead of deleting

    On the website, go to Settings, then Account, and click Deactivate my account at the bottom. Your public profile is no longer visible. Log back in with your details and the account is reactivated.

What stays out there

Deleting your account stops new data going to Airtasker. It doesn't reach copies held elsewhere. If you used your real name, suburb or phone number on your profile or in tasks, people-search sites and data brokers may have picked that up, and old search results can keep showing it. Serus finds where your details are listed and removes them.

Frequently asked

Is deactivating the same as deleting my Airtasker account?

No. Deactivation hides your public profile and you can reverse it by logging in. Deletion is permanent.

Can I reuse my email address after deleting?

Airtasker says you can't reopen the account or reuse the same email address after deletion.

How long does Airtasker take to delete an account?

One help page says up to 30 days. Another says 2 to 5 business days. Plan for the longer figure.

Can I delete my account without the app?

Yes. Use the website's account icon and Settings, or send a deletion request through Airtasker's support form.

Sources

Related guide Guide: How to Delete Yourself from the Internet

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