Triller triller.co

How to delete a Triller account

On iPhone, open your profile, tap Settings, go to the Support section and tap Delete Account. On Android, submit Triller's Delete Account request form. Your account is suspended for 30 days while the request is processed.

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Platform
triller.co
Type
Delete an account
Last updated

Step by step

  1. 1

    Open your profile

    Open the Triller app and go to your profile.

  2. 2

    Tap Settings

    Tap Settings, then scroll down to the Support section.

  3. 3

    Tap Delete Account

    Tap Delete Account and read each screen carefully.

  4. 4

    Follow the request through to the end

    Complete the request process on every screen. Triller suspends the account for 30 days once support processes the request.

Watch out for

  • Deleting the app does not delete your account. The Terms of Service say uninstalling the app leaves the account and its content in place.
  • After the request is processed, your account is suspended for 30 days: your login is disabled and your profile and content are hidden.
  • Triller says logging back in during the 30 days cancels the request (stated in the Android article).
  • Triller says it removes personal details such as name, email and phone number and deletes content you created, while comments you left are anonymized rather than deleted.
  • Most requests are completed within 30 days.

Other ways to do it

  1. 1

    On Android: use the web form

    Triller's Android help article says deletion is requested through the Delete Account request form on support.triller.co rather than in the app.

  2. 2

    By email

    Triller's privacy policy describes an emailed request. Send it from the email address tied to your account, use the subject line "Personal Information Deletion Request" and include your username.

What stays out there

Deleting your Triller account stops Triller from holding a live profile for you. It doesn't reach the copies other companies already have. Videos other people downloaded or reposted, and comments Triller anonymizes rather than deletes, are outside your control.

People-search sites and data brokers (companies that collect and sell personal info) build their own profiles from public records and scraped pages, and they keep them whether or not you close an account here. Search engines can also keep showing cached results for a while.

Serus finds where your details are listed and removes them. You can run a free scan to see what's out there.

Frequently asked

Does uninstalling Triller delete my account?

No. The Terms of Service say deleting the app without deleting your account does not delete the account or your content.

How long does it take to delete a Triller account?

Triller suspends the account for 30 days after support processes the request, and says it completes most requests within 30 days.

Can I undo a Triller account deletion?

Triller's Android article says logging back in during the 30-day window cancels the request.

What happens to my Triller comments?

Triller says comments you left are anonymized rather than deleted, while content you created is deleted.

Sources

Related guide Guide: How to Delete Yourself from the Internet

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