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How to delete your eharmony account

With no subscription, click the arrow next to your photo, open Data & settings, use the link under Profile Status, and enter your password. With an active subscription, contact eharmony Customer Care to start deletion. Deleting can't be undone.

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Type
Delete an account
Last updated

Step by step

  1. 1

    Open the menu under your photo

    Log in and click the arrow next to your photo.

  2. 2

    Go to Data & settings

    Open Data & settings and find the Profile Status section.

  3. 3

    Use the deletion link

    Click the permanent-deletion link under Profile Status. A confirmation screen asks for your password.

  4. 4

    Confirm

    After you confirm, you lose access to your messages and matches. There's no way to restore a deleted profile.

Watch out for

  • Deleting is permanent. Messages and matches are gone, and eharmony says the profile can't be restored.
  • Hiding isn't deleting. Your data stays in the account and some members can still see your profile.
  • Subscribers can't use the self-serve link. Contact Customer Care, and turn off automatic renewal so billing doesn't continue.

Other ways to do it

  1. 1

    If you have an active subscription

    Members in the middle of a subscription need to contact the eharmony Customer Care team to begin deletion. Turning off automatic renewal is a separate step, so the subscription doesn't continue.

  2. 2

    Hide your profile instead

    To take a break, hide your profile under Data & settings in the Profile Visibility section. Hiding takes effect immediately and removes you from other members' Matches, but people you're already in contact with or who have favorited you can still see it.

What stays out there

Deleting your eharmony profile ends the profile at eharmony. It doesn't remove copies of your photos, name or details that someone screenshotted or that a people-search site or search engine already picked up. Dating profiles often hold a first name, age, city and photos, which is enough for someone to match them to your other accounts.

Check whether your name, photos or username still show up in search results after you delete. Serus finds where your details are listed and removes them: see how Serus protects you.

Frequently asked

How do I delete my eharmony account if I have a subscription?

eharmony says members in the middle of a subscription must contact the Customer Care team to begin the deletion process.

Can I get my eharmony account back after deleting it?

No. eharmony says deletion is permanent and there's no way to restore the profile.

What's the difference between hiding and deleting my eharmony profile?

Hiding removes you from other members' Matches lists right away, but members you already talk to or who favorited you can still see it. Deleting removes the profile permanently.

Does deleting my account stop eharmony charging me?

Not on its own. Automatic renewal is a separate setting that can be turned off, and subscribers have to go through Customer Care to delete.

Sources

Related guide Guide: How to Delete Yourself from the Internet

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