The Home Depot homedepot.com

How to delete your Home Depot account

Open Home Depot's Exercise My Privacy Rights page, choose Delete My Information and submit a privacy request. Active Pro Xtra loyalty accounts are exempt from that request: call 1-866-333-3551 or email myinfo@homedepot.com to close one.

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Delete an account
Last updated

Step by step

  1. 1

    Open Home Depot's privacy rights page

    Go to homedepot.com/privacy/Exercise-My-Privacy-Rights. It lists the ways to review, correct or delete your personal information.

  2. 2

    Choose Delete My Information

    Select the Delete My Information option, which opens Home Depot's Submit a Privacy Request tool.

  3. 3

    Submit the request

    Complete the request form for your account and send it.

  4. 4

    If you have a Pro Xtra account, contact Home Depot directly

    The page says active Pro Xtra loyalty accounts are exempt from the Delete My Information request. To fully delete a Pro Xtra account, call 1-866-333-3551 or email myinfo@homedepot.com.

Watch out for

  • Active Pro Xtra accounts are not covered by the Delete My Information request. They need a call or an email.
  • Home Depot may keep some records it has to hold for legal reasons.
  • Deleting your information can mean losing order history, saved lists and any rewards tied to the account. Save receipts and invoices you need first.

What stays out there

A deletion request ends Home Depot's own record of you. Order data that reached other companies stays where it is, and your name, address and phone number can still appear on data brokers and people-search sites, which collect from many sources besides retailers.

Serus finds where your details are listed and removes them, and keeps watching so they don't come back.

Frequently asked

How do I delete my Home Depot account?

Use the Delete My Information option on Home Depot's Exercise My Privacy Rights page, which leads to the Submit a Privacy Request tool.

How do I delete a Pro Xtra account?

Call 1-866-333-3551 or email myinfo@homedepot.com. The privacy page says active Pro Xtra accounts are exempt from the standard deletion request.

Does a privacy request delete everything Home Depot has?

Not necessarily. Home Depot may keep some records, such as transaction records it has to hold for legal reasons, and active Pro Xtra accounts are exempt from the standard request.

Sources

Related guide Guide: How to Delete Yourself from the Internet

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