Proton proton.me

How to delete your Proton Account

Sign in at account.proton.me, go to Settings > All settings > Account and password, scroll to Delete account and follow the prompts, entering your password (and 2FA code if you use one). Proton says deleted accounts can't be recovered.

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Platform
proton.me
Type
Delete an account
Last updated

Reviewed by Anthon Wansland

Head of Product & Co-Founder

Serus is a privacy company with paid tools to find and remove your personal data. This guide shows the free way to do it yourself.

Step by step

  1. 1

    Back up what you need

    Deletion affects all Proton services, including Mail, Calendar, VPN, Pass and Drive. Back up Drive files, Pass passwords and Wallet recovery information first.

  2. 2

    Sign in on the web or desktop app

    Deletion works through the Proton web app or the desktop app. Sign in at account.proton.me.

  3. 3

    Open Account and password

    Go to Settings, then All settings, then Account and password.

  4. 4

    Scroll to Delete account

    Find the Delete account section and click the delete button.

  5. 5

    Confirm

    Give a reason for leaving, confirm you understand the warning, then enter your password, plus a 2FA code if you use two-factor authentication.

Watch out for

  • There's no way to recover a deleted Proton Account, and its data is permanently removed from Proton's systems.
  • Deleting the account affects every Proton service on it, not only Mail.
  • Back up Drive files, Pass passwords and Wallet recovery information before you start.
  • If your goal is to stop paying, Proton has a separate article for managing or cancelling a subscription.

Sources checked: proton.me

Last verified against the official page:

How we research this Report an error

What stays out there

Deleting a Proton Account removes your Proton data. It doesn't change what other people and companies already hold. Anyone you emailed keeps those messages, and your Proton address may be sitting in contact lists, breach data and marketing databases.

Search for the address after you delete to see where it still turns up. Serus finds where your details are listed and removes them, and keeps watching for new listings.

Frequently asked

Can I recover a deleted Proton Account?

No. Proton says there's no way to recover a deleted account.

Does deleting the account delete Proton VPN and Proton Drive too?

Yes. Deletion affects all Proton services on the account, including Mail, Calendar, VPN, Pass and Drive.

Can I delete my Proton Account from the mobile app?

Proton's guide says deletion is done through the web app or the desktop app.

Do I need to cancel my subscription first?

Proton has a separate article on managing subscriptions. Check it before deleting if you pay for a plan.

Sources

Related guide How to delete yourself and your information from the internet

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