Zillow zillow.com How to delete your Zillow account
Use "Delete your data" on the Zillow Group Privacy Portal (privacy.zillowgroup.com), verify your email and confirm. Deletion is permanent and can take up to 45 days. To pause instead, choose deactivate account in your account settings.
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- zillow.com
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- Delete an account
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Step by step
- 1
Pick deactivate or permanent deletion
Zillow offers both. Deactivating is reversible and takes effect right away, but you lose tools such as online rental applications and mortgage applications. Permanent deletion can't be reversed.
- 2
To deactivate, use your account settings
Zillow's terms say you can deactivate at any time by selecting "deactivate account" in your account settings.
- 3
To delete, go to the Zillow Group Privacy Portal
Open privacy.zillowgroup.com and choose the option to permanently delete your data.
- 4
Verify your email and confirm
The portal asks you to verify your email and confirm the request. Zillow keeps a record of the request.
- 5
Delete your uploads yourself
Zillow says photos, videos and 3D home tours you uploaded can only be deleted by you, so remove them before you finish.
Watch out for
- Deletion can't be reversed, and Zillow says processing can take up to 45 days.
- You can't open a new account with the same email address for 90 days.
- Copies held by other users, such as a real estate agent using Follow Up Boss, stay with them. You contact those users separately.
- Zillow's terms say you remain responsible for any fees incurred before you end your account.
- Employment-related information goes through HR or privacy@zillow.com, not the portal.
What stays out there
Closing an account stops Zillow from holding new data about you. It doesn't reach copies that other companies already hold: people-search sites, data brokers and old search results can keep what they gathered earlier, including a public profile they scraped.
Home data is the big one here. Property records, past addresses and sale history sit on real-estate and people-search sites that don't answer to Zillow, and deleting your account doesn't change a public record.
Serus finds where your details are listed and removes them, and keeps watching for relistings. Run a free scan to see what's out there.
Frequently asked
How long does it take to delete a Zillow account?
Zillow says it can take up to 45 days.
Can I use the same email on Zillow again after deleting?
Not for 90 days, according to Zillow.
What's the difference between deactivating and deleting Zillow?
Deactivating is reversible and immediate, but you lose access to tools like rental and mortgage applications. Deleting is permanent.
Does deleting my account remove what my agent has on file?
No. Agents using tools like Follow Up Boss hold their own copies, and you have to contact them separately.
Sources
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match what you see, tell us and we'll re-check it.
