Lowe's lowes.com How to delete your Lowe's account
Submit a deletion request through Lowe's Privacy Request Portal or call 800-309-5732. Lowe's will verify your identity. Deleting removes your MyLowe's rewards link, and a deleted account can't be recovered.
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Step by step
- 1
Open Lowe's privacy statement
Find the Privacy Request Portal link in the Lowe's U.S. Privacy Statement.
- 2
Submit a deletion request
Choose to delete your data in the portal. You can also call 800-309-5732.
- 3
Verify your identity
Lowe's may ask for your name, address, phone and email, text your phone, ask you to sign in, or ask knowledge-based questions.
- 4
Read how rewards are affected
Lowe's says it will tell you beforehand how a privacy request affects your rewards.
Watch out for
- Deleting removes the link between your purchases and your MyLowe's membership, so you lose earned points and rewards.
- A deleted account can't be recovered.
- Lowe's may keep some information where the law requires it, for example to complete transactions, prevent fraud or comply with regulations.
Other ways to do it
- 1
Call to deactivate
Lowe's Terms list 1-800-445-6937 for deactivating an account or deleting information. California residents can also start a deletion request from the Lowe's app.
What stays out there
Closing your Lowe's account stops new data from piling up at that one company. It doesn't reach copies that people-search sites and data brokers already hold, or old search results that point to them. Purchase-based marketing profiles built from your shopping can sit with data brokers outside Lowe's.
Serus finds where your details are listed and removes them. You can also see the manual route in our data broker opt-out guides.
Frequently asked
Will I lose my MyLowe's rewards if I delete my account?
Yes. Lowe's says deleting removes the link to your membership, so you lose points and rewards.
Can I delete my Lowe's account by phone?
Yes. Lowe's lists 800-309-5732 for privacy requests and 1-800-445-6937 for deactivating an account.
Does Lowe's delete everything?
Not necessarily. It may keep information the law requires, such as transaction records.
Sources
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match what you see, tell us and we'll re-check it.
