myGov my.gov.au How to close your myGov account
Sign in to myGov, select Account settings, then Close account. You'll be asked for your password or Digital ID again. Closing is permanent: your services are unlinked and your myGov Inbox messages are lost, and you'd need a new account to use myGov again.
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- my.gov.au
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- Delete an account
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Step by step
- 1
Sign in to myGov
Sign in to your myGov account on the website. The myGov app also lets you close your account from the account details section.
- 2
Open Account settings
Select Account settings.
- 3
Select Close account
Select Close account.
- 4
Confirm it's you
myGov asks you to enter your password or use your Digital ID again for security, then confirm the closure.
Watch out for
- Closing your account is permanent. You unlink all your services and lose access to your messages in your myGov Inbox.
- If you want to use myGov again later, you have to create a new myGov account.
- If you created your account with Digital ID, disconnecting your Digital ID closes your myGov account.
- myGov can also close accounts itself, for example if you haven't signed in for 6 months since creating the account and never linked a service, or haven't signed in for 24 months.
- If you think someone else has accessed your account and you can't secure it or reach the helpdesk, myGov describes closing the account as an option.
What stays out there
Closing myGov ends your myGov login. It doesn't erase what the agencies behind your linked services hold, and it has no effect on your details on commercial sites.
Identity data tied to government services, such as your name, date of birth and address, is also what data brokers and people-search sites collect from other sources. Serus finds where your details are listed and removes them. It doesn't close government accounts.
Frequently asked
Can I delete my myGov account completely?
myGov's help pages describe closing the account, not a separate delete option. Closing is permanent.
What happens to my linked services when I close myGov?
They're unlinked from your myGov account. You'd need to link them again to a new myGov account.
Can I close myGov from the app?
Yes. The myGov app lets you close your account from the account details section.
Will myGov close my account if I don't use it?
It can. myGov may close an account with no linked services after 6 months without signing in, or any account after 24 months without signing in.
Sources
Related guide Guide: How to Delete Yourself from the Internet Something changed? If these steps no longer match what you see, tell us and we'll re-check it.
