Poshmark verification scam: how the fake account check works
Quick answer
A message that says Poshmark needs to verify your account, update your payout details or confirm your card through a link is a scam. Poshmark says its real emails come from its own address and never ask for passwords or card details. Don't click, and contact Poshmark Support yourself.
- Pretends to be
- Poshmark
- Last updated
How it works
Scammers pretend to be Poshmark, or a buyer, and tell you something about your account needs verifying. The message can arrive as an email, as a chat message or as a comment on a listing.
Poshmark's support page lists the signs: a sender address that isn't on Poshmark's own domain, threats that your account will be suspended, spelling mistakes, and requests to verify or send passwords, card or bank details or shipping information.
The link leads to a page built to look like Poshmark. Sellers have reported a fake email about a sale that says you must update your payout information, followed by a page that asks for a credit card. The goal is your login or your payment details.
A second version starts with a buyer who wants to move the chat to email, then sends a check for too much and asks you to send back the difference. Poshmark says real buyers don't do this.
Red flags
- An email or chat that says your account must be verified or it will be suspended
- A sender address that isn't Poshmark's own domain
- A link to a page that asks for your card number, bank details or password
- A buyer who wants to leave the app and talk by email
- A payout form that asks for a credit card, which you'd never need to receive money
- Typos, odd formatting or a generic greeting
Example message
Poshmark Support: Your account failed verification and your sale payout is on hold. Confirm your identity and payment details within 24 hours at [link] or your account will be suspended.
What to do
- 1
Don't click and don't reply
Leave the link alone, don't send any personal information and don't download attachments.
- 2
Check it with Poshmark directly
Open the Poshmark app or type the site address yourself, then contact Poshmark Support from there. Poshmark asks you to get in touch if you aren't sure an email is real.
- 3
If you entered your password
Change your Poshmark password right away, and change it anywhere else you use the same one.
- 4
If you entered card details
Call the number on the back of your card and ask the issuer to suspend the card and watch for charges you don't recognize.
- 5
If a buyer sent you a check
Don't deposit it or send money back. Report the buyer inside Poshmark.
- 6
Report the message
Report the buyer or comment in the app, and report the scam to the FTC. Our guide on what to do after a data breach lists next steps if you shared personal details.
Report it
Check if your details are exposed with Serus
Scammers find your number and address on data brokers and people-search sites. Serus removes them.
Why you got it
Scammers pick Poshmark sellers because they have accounts that hold money and often list a public closet name that links to a real person. Names, emails and addresses from data breaches and people-search sites let a scammer write a message that looks personal. Serus finds the data brokers and people-search sites that list your name, address and phone number and sends the removal requests, and it alerts you when your details show up in a breach, so fewer scammers can reach you.
More Poshmark scams
Frequently asked
Does Poshmark ever ask me to verify my account by email?
Poshmark's support page says to be suspicious of emails that ask you to verify or send passwords, card or bank details or shipping information. If you aren't sure, contact Poshmark Support yourself instead of using the link.
Is Poshmark a scam?
No. Scammers pretend to be Poshmark or its buyers. Poshmark publishes guidance on spotting these emails.
I logged in on a fake page. What now?
Change your password right away and turn on any extra login protection you can. If you also typed card details, ask your card company to suspend the card.
Why would a payout form need my credit card?
It wouldn't. Money is sent to you, so a page that asks for card details to receive a payout is a sign of fraud.
Sources
Something wrong or out of date? Tell us and we'll re-check it.
