Google Voice verification code scam: why a stranger wants your code
Quick answer
If someone you've never met asks you to read back a Google Voice code, it's a scam. They want to open a Google Voice number in your name to run other scams. Google says its staff will never ask for the code. Don't share it, and disconnect the number if you did.
- Pretends to be
- Google Voice
- Last updated
How it works
It usually starts when you're selling something online or answering a listing. A "buyer" says they want to confirm you're real and that Google will text you a code. Google then sends a verification code to your phone, because the scammer has started signing up for Google Voice with your number.
When you pass the code back, the scammer finishes the signup. They now have a US phone number linked to your phone number. Unlike most scams, the aim isn't to take your money. It's to get a number they can use to run other scams, with you as the trail back to them.
The same trick has been used on people answering rental ads, lost-pet posts and dating apps. Google Voice is the service being misused, not the scammer.
Red flags
- A buyer, renter or match asks you to read back a code you just received by text
- The code message comes from Google or a verification service you didn't request
- They say it's to prove you're a real person
- Pressure to send it immediately
- They won't meet in person or use the marketplace's own messaging
Example message
Hi, is the item still available? Before I pay I need to verify you're real. Google is going to send you a 6-digit code, please send it to me so I can confirm.
What to do
- 1
Don't share the code
A verification code is for you only. Google says its staff will never ask for it.
- 2
If you already sent it, disconnect the number
Google's Voice help page explains how to disconnect a number you were tricked into giving a code for. Do it quickly.
- 3
Stop talking to them
Block the "buyer" and report the listing or account on the marketplace you used.
- 4
Watch for other fraud
Check your accounts for sign-in alerts, change passwords and turn on two-step verification.
- 5
Report it
File a report with the FTC.
Report it
Check if your details are exposed with Serus
Scammers find your number and address on data brokers and people-search sites. Serus removes them.
Why you got it
Scammers find targets in public listings, where your phone number is often visible. They can also buy phone numbers and names from data brokers, or use numbers leaked in breaches. Serus finds where your phone number, address and email are listed and removes them, and alerts you when your details show up in a breach, so fewer scammers can reach you.
Frequently asked
Why do scammers want a Google Voice code?
To create a Google Voice number linked to your phone number and use it to run other scams.
I gave them the code. Am I in trouble?
Disconnect the number following Google's help page and report it. The harm comes if the new number is used in scams.
Does Google ever ask for a code?
No. Google says its employees will never ask for the code.
Is Google Voice a scam?
No. It is a real service that scammers misuse.
Sources
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