518 area code scam calls: should you call back a missed call?
Quick answer
A missed call from an unfamiliar number isn't automatically a scam, and 518 is a real New York area code, so a 518 number alone proves nothing. But if a number rings once and stops, don't call back. The FTC and FCC say callbacks can cost you money.
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How it works
Area codes don't tell you who's calling, and scammers can spoof a number to look local. A common trick is the one-ring call: the phone rings once, just long enough for a missed-call alert, hoping you'll call back.
The FCC says these calls can look like U.S. numbers. Calling back can connect you to an international toll number that appears as a charge on your phone bill, with most of the money going to the scammer.
The FTC says not to pick up and not to call back. If you're tempted, check the number in an online directory first.
Red flags
- A call that rings once and stops
- A missed call from a number you don't recognize
- A voicemail urging you to call back urgently
- A caller asking for personal information or payment
Example message
Hi, we're calling about an urgent matter with your account. Please call us back at [phone number] as soon as possible.
What to do
- 1
Don't call back unknown numbers
Look the number up in an online directory first, or ignore it.
- 2
Check your phone bill
Look for unfamiliar charges. If you were billed, try to resolve it with your carrier first.
- 3
Report it
Report the calls at donotcall.gov and to the FCC at fcc.gov/complaints.
Report it
Check if your details are exposed with Serus
Scammers find your number and address on data brokers and people-search sites. Serus removes them.
Why you got it
Scammers dial numbers in bulk, and phone numbers linked to names and addresses are easy to find on people-search sites and in breaches. Serus finds where your phone number is listed and removes it where it can, and alerts you when it shows up in a breach.
Frequently asked
Is every 518 call a scam?
No. 518 is a real New York area code. The area code alone can't tell you.
Can calling back cost me money?
The FCC says callbacks can connect to international toll numbers that show up as charges on your bill.
Should I answer a call I don't recognize?
The FTC says not to pick up and not to call back one-ring calls.
Where do I report scam calls?
At donotcall.gov, and to the FCC at fcc.gov/complaints.
Sources
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