Xsolis xsolis.com

Xsolis data breach: what happened and what to do

Xsolis, a utilization management vendor for hospitals and health plans, reported a breach after a phishing attack on January 20, 2026. It affected 1,396,519 people. Files may include names, addresses, dates of birth, health insurance details, Social Security numbers and treatment information.

View all 13,115 breaches
Breach date
20 Jan 2026
Affected
1,396,519
Data exposed
Names, Physical addresses, Dates of birth, Health insurance information, Social security numbers, Treatment information
Last updated

What happened

Xsolis sells software and services that help hospitals and health plans decide whether a patient's care should be billed as inpatient or outpatient. It's a business associate under HIPAA, which means it handles patient data on behalf of providers and insurers. Most people affected never signed up with Xsolis.

According to reporting on its notice, a targeted phishing attack hit Xsolis on January 20, 2026. The company noticed unauthorized activity on January 22 and says the incident is contained. Its breach notice is dated June 5, 2026, and it filed with the Washington and California Attorney Generals and with the U.S. Department of Health and Human Services. The HHS filing lists 1,396,519 people.

The data came from files Xsolis had received from its hospital and health plan clients. Xsolis hasn't published a client list. Mayo Clinic and UW Medicine have put out their own notices, and UW Medicine said about 23,600 of its patients were affected. Xsolis says it isn't aware of any actual or attempted misuse of the information.

What was exposed

The files may include:

  • Names and addresses
  • Dates of birth
  • Health insurance information
  • Social Security numbers
  • Medical treatment information

Not everyone's file held every item. Your letter spells out what applies to you.

What that lets criminals do

A name, address and date of birth are the core of an identity. Add a Social Security number and someone can try to open credit, file a tax return or apply for benefits as you. Health insurance details support medical identity theft: using your coverage to get care or file claims.

Treatment information is the part that makes phishing hard to spot. A message that references a real hospital stay or your actual insurer reads like a legitimate bill or a records request. Expect calls and texts of that kind for a while, not just in the first few weeks.

What the company did

Xsolis is mailing notices to the people affected and offering free credit monitoring and identity protection to eligible people. It runs a toll-free call center at 844-405-4638, Monday to Friday, 8 a.m. to 5:30 p.m. Central. A possible class action has been reported on behalf of the 1,396,519 people, but a lawsuit isn't a settlement, and no payout has been announced.

What to expect next

Notices went out by mail after the June 2026 filing, so letters may still be arriving, and your hospital or insurer may send its own. Check their websites if you were treated at a large health system recently: Mayo Clinic and UW Medicine have each published a notice.

Keep your letter. If a fraudulent account or claim appears later, a dated notice helps when you dispute it. The credit monitoring on offer is useful, but a freeze does more: monitoring tells you after something happens, a freeze stops new accounts opening in the first place.

What to do if you were in it

  1. 1

    Read your notice and enroll in the free monitoring

    If you got a letter, it has a code and a deadline for the credit monitoring and identity protection Xsolis is offering. Use it.

  2. 2

    Freeze your credit at all three bureaus

    A freeze is free and stops anyone opening new credit in your name. Do it at Equifax, Experian and TransUnion (each one separately). You can lift it temporarily when you apply for a loan.

  3. 3

    Watch your insurance statements

    Review explanations of benefits for care you didn't receive. If something looks off, call the fraud line on your member card.

  4. 4

    Be wary of messages about your care or a hospital bill

    Texts and calls that mention a real provider or treatment may be built from this data. Don't use contact details in the message; look up the provider's number yourself.

  5. 5

    Use the Xsolis call center if you're unsure

    The number in the notice is 844-405-4638. Confirm it against the letter you received before calling.

  6. 6

    Check whether your email or phone is in this and other breaches

    Run a free Serus scan. Serus monitors breach databases and the dark web and alerts you when your data shows up, with what to do next. It can't take data out of a breach, so the alert is what lets you act early.

Frequently asked

Was I affected by the Xsolis breach?

If you got a notice from Xsolis, your hospital or your health plan, yes. Xsolis hasn't published a client list, so the letter is the reliable signal.

What was exposed in the Xsolis breach?

Files may include names, addresses, dates of birth, health insurance information, Social Security numbers and treatment information.

How many people were affected?

1,396,519 people, according to the notice filed with HHS.

Is there a settlement?

No settlement has been announced. A possible class action has been reported, but that is only a lawsuit so far.

Should I freeze my credit?

If your letter says your Social Security number was involved, yes. A freeze is free at all three bureaus.

Sources

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